Who We Are

Our founder, Emma Doney, lost her grandmother to Alzheimer’s after a stay in an expensive care home. Emma and her grandmother were particularly close as she lost her mother to Leukaemia aged 9.

With experience as a support worker for vulnerable individuals in residential and community settings, each grappling with a spectrum of disabilities, Emma completed a Level 5 QCF Diploma in Health and Social Care. Her expertise extends to assisting individuals in transitioning back to their own homes post-rehabilitation for acquired brain injuries, supporting people with dementia to remain independent in their own homes and enabling individuals with conditions such as Parkinson’s, MS and epilepsy to access their community.

Throughout her career, Emma has encountered a spectrum of organisational experiences and cultures, some exemplary in their support and dedication, while others fell short of expectations. Emma now hopes with her leadership and management experience, she can turn the tide on inadequate and insufficient support for vulnerable adults and enable them to continue to live in the community.

A woman with shoulder-length, wavy brown hair is smiling widely, showing her teeth. She is wearing a light blue and white striped collared shirt and a gray plaid blazer against a plain white background.

Emma Doney, Founder & Managing Director

Our Mission

As a purpose led organisation, our mission is to improve the lives of adults after an injury, diagnosis or into their later years, in the community, through providing unrivalled independence support, whilst maintaining, high standards of social, physical and emotional well-being.

Two women standing on a soccer field with goal posts and a fence in the background, smiling at the camera. One appears younger, wearing a black blazer, and the other older, wearing a teal coat and sunglasses.

Three people, two adults and a child, sitting on a wooden park bench outdoors during daytime. The man on the left is wearing sunglasses, a dark short-sleeved shirt, and light-colored pants. The woman on the right is wearing a light dress. The young girl standing between them is smiling, wearing a white t-shirt with a graphic and green shorts. Cars are visible in the background on a parking area, with trees and open grassy space around.

Our Story

“I want to tell you all about us and our story, so here we go. The inspiration behind Best Life comes from personal experience. When I lost my grandfather, my grandmother’s independence quickly declined. Without easy access to transport, home support, or a solution that suited her needs, she moved into a care home. Sadly, this is a common reality for many families. I lost my mum to cancer when I was just nine years old, so my nan, Pat, was very important to me.

When my Grandmother began showing signs of dementia, we looked for support, but not a lot existed. Eventually, she was moved into a care home, not because she needed to be there, but because there was nowhere else for her to go. That’s why I created Best Life, to create the kind of support I wish Pat had, and that every person deserves.”

Our Staff Values

At Best Life, our values are at the heart of everything we do. They guide the way we support our clients, interact with their loved ones, and work alongside one another.

integrity and reliability

Our clients and their families count on us to follow through, and we take that trust seriously, knowing consistency brings comfort and security.

positive mindset, compassion, and empathy

By approaching every situation with optimism and solution-focused thinking, we lift others up and bring energy and encouragement. These aren’t just words to us, they are the everyday actions that define the exceptional care we provide.

Our Companions & Day Club Staff

FREDDIE

DAVID

RACHAEL

In Our Office

Nick

Hello there, I'm Emma's husband. My professional journey began at the age of 16 when I joined the Royal Navy, serving in the Submarine Service. After leaving the Navy to focus on starting a family, I transitioned to EDF Energy, where I now primarily work on contracts supporting the UK's journey to achieve net zero emissions. At Best Life, I serve as the Finance Director, overseeing the organisation's accounting and bookkeeping functions.

Chrissie

Hi I’m Chrissie. I have spent the earlier years of my working life mainly in hospitality and customer care, before discovering my passion for supporting the elderly and those living with mental health needs.I am blessed with 2 children, 5 cats and a dog. My passion for support work continues to blossom as I take pride in getting to know each of our day club clients and recognising their individual needs, as well as helping to nurture their happiness whilst supporting their carers on their journeys with their loves ones living with dementia.

A woman smiling and standing in a warmly lit room, wearing a light blue top and a colorful beaded necklace.

Jorevic

Hello! I'm thrilled to be a part of the office team at Best Life. With experience as a carer and nursery practitioner, and currently studying to become a counsellor, I bring a strong passion for supporting others. In my role as Administrator at Best Life, I'm proud to contribute to an organisation that is dedicated to making a meaningful difference in the health and social care sector. It’s inspiring to be part of a team that truly strives to improve lives!

Recruitment

In this role you will have the opportunity to make a genuine difference to the life of residents in your local community and one that you will find truly rewarding. Having the right personal qualities is the most important attribute. However, you will also need to have the right to work in the UK, a clear Enhanced DBS check, and to be a companion you will also need a full driving licence, business insurance and access to your own vehicle.

You’re likely to get involved in some of the following activities:

Leisure activities
Games & hobbies
Admin support
Cooking and planning meals
Light household chores and cleaning
Fitness support and walks
Day trips
Transport to visit friends and family
Hospital appointments
Exploring the local community
Accompanied dog walking
Or something a bit more adventurous!

This is an exciting opportunity to work for a new companion service provider that really wants to make a difference to clients’ lives.

If you feel you have the compassionate nature that this job needs, and you are looking for a rewarding role within a professional local team, then please apply by sending your CV.